Shipping policy
We endeavor to ship within 3 business days of your purchase. Once we transfer to the carrier, the parcel becomes your responsibility. We have options for insurance if you'd like to insure that shipment before you make the purchase.
INTERNATIONAL SHIPPING
We ship to Canada and the United Kingdom. International shipping costs are calculated at checkout based on your location and order weight.
Estimated delivery times:
- Canada: 7-14 business days
- United Kingdom: 10-21 business days
Delivery times are estimates and may be affected by customs processing, holidays, or other factors beyond our control.
IMPORTANT - Customs Duties and Taxes:International customers are responsible for all customs duties, taxes, import fees, and brokerage charges assessed by your country. These fees are determined by your local customs authority and collected upon delivery. We have no control over these charges and cannot predict the exact amount.
- Canada: Orders may be subject to GST/HST (5-15%) and potential duties determined by the Canadian Border Services Agency.
- United Kingdom: Orders may be subject to VAT (20%) and potential import duties determined by HMRC.
By placing an international order, you agree to pay any customs duties, taxes, or fees required by your country.
For complete international shipping information, please see our International Shipping Policy.